Is Your Heat Pump Acting Up? Top Issues and When to Call D. Peppard Mechanical

February 4, 2026

A reliable heat pump is essential for year-round comfort in Thunder Bay and the surrounding area. As energy-efficient, all-in-one systems, heat pumps keep homes warm in winter and cool in summer. But like any hardworking piece of equipment, a heat pump can develop issues that reduce efficiency, impact comfort, or even cause a breakdown when you need it most.


If your heat pump is underperforming, making unusual noises, or failing to keep your home at the right temperature, it pays to address problems early. In Thunder Bay’s climate, having backup heat isn’t just a good idea—it’s strongly recommended or even required to maintain comfort and safety during the coldest months. Let’s examine the top heat pump issues and when it’s time to call the trusted team at D. Peppard Mechanical Inc.


Common Signs Your Heat Pump Needs Attention


Strange Noises


Unusual sounds, such as grinding, squealing, or rattling, often signal mechanical problems or loose components inside your heat pump. While some operational noise is normal, persistent or loud sounds should not be ignored. Catching these early can help prevent more significant (and expensive) damage.


Insufficient Heating or Cooling


If your heat pump is running but not delivering enough heat in winter or cool air in summer, the problem could be anything from a dirty air filter to low refrigerant. Restricted airflow or refrigerant leaks will reduce your comfort and increase energy bills. In our frosty local climate, insufficient heat can quickly become an urgent concern—this is why reliable backup heat is a must.


Frequent Cycling or Short Cycling


Does your heat pump turn on and off frequently, never reaching the desired temperature? This issue, known as short cycling, can be due to a clogged filter, or even an incorrectly sized unit. Frequent cycling isn’t just annoying; it puts extra strain on your system and can shorten its lifespan.


Unexpected Spikes in Energy Bills


A sudden increase in your utility bills can be a signal that your heat pump is working harder than necessary. Common causes include dirty filters, leaking ducts, or mechanical problems within the pump. If you notice escalating costs without increased usage, it’s smart to schedule a professional inspection.


Ice Buildup on Outdoor Unit


It’s not unusual for a heat pump to accumulate some frost during cold weather, but heavy ice buildup can indicate trouble. Blocked airflow, refrigerant issues, or malfunctioning defrost controls can cause icing, reducing the system’s efficiency and potentially leading to a complete shutdown. In Thunder Bay’s winter conditions, this can leave you relying on your backup heat for longer than planned.


When to Call D. Peppard Mechanical Inc.


While some minor issues—such as changing the air filter—can be handled by homeowners, most heat pump problems require professional attention. You should call D. Peppard Mechanical Inc. if you experience:


  • Unusual or loud noises coming from the unit
  • Reduced heating or cooling performance
  • Heat pump running constantly or not shutting off
  • Unexplained high energy bills
  • Ice buildup or leaks around the outdoor unit
  • System fails to maintain your desired temperature, even with backup heat


Our experienced technicians will quickly diagnose the problem, recommend the right solution, and restore your system to peak efficiency. We always prioritize your comfort, safety, and long-term savings.


The Importance of Backup Heat in Thunder Bay


Thunder Bay experiences long, cold winters that can challenge even the most robust heat pump. That’s why it’s not just a suggestion—having backup heat is strongly recommended or even required in this region. Whether you use a gas furnace, electric heater, or another supplemental system, backup heat ensures your home stays warm if your heat pump encounters trouble or temperatures dip below its optimal range.


Trust D. Peppard Mechanical Inc.: Your Local Heat Pump Experts


Timely repairs and regular maintenance can extend the life of your heat pump, keep utility costs in check, and prevent unexpected breakdowns. If your system is acting up, don’t take chances with your comfort—contact the experts at D. Peppard Mechanical Inc. Our team offers reliable heat pump repairs, professional installations, and comprehensive maintenance plans tailored for Thunder Bay’s unique climate.


Don’t wait until minor issues become major headaches. Call D. Peppard Mechanical Inc. today to book your heat pump inspection or repair and ensure your home remains comfortable and energy efficient—no matter what the weather brings. Remember, backup heat is essential for our local winters, and we’re here to keep your systems running smoothly all year round."

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